brianna gilchrist

six years at cisco building delightful experiences where engineering, ux, and product meet. i find the gaps nobody owns, learn whatever the solution requires, and ship.

see the work →

selected work

independent build · workflow design

turning a workflow gap into a tool nobody asked for but everyone needed

the gap

noticed pm, engineering, and design were each running separate clarification cycles on the same feature requests. designed and independently built a tool that takes rough inputs — one-liners, jira tickets, notes — and turns them into sprint-ready specs grounded in the actual codebase.

3 clarification cycles → 1 handoff

architecture · design leadership

unified visibility, from concept to 250+ customers

architectural lead on a digital experience monitoring product giving it teams one view into endpoint health, network performance, and saas app experience.

250+ customers

architecture · design leadership

unified visibility, from concept to 250+ customers

architectural lead on a digital experience monitoring product giving it teams one view into endpoint health, network performance, and saas app experience.

250+ customers

infrastructure · self-taught

taught myself docker and ci/cd to build this

designed and shipped a google lighthouse ci integration into the jenkins pipeline, automating performance and accessibility checks on every build.

every build, automatically checked

infrastructure · self-taught

taught myself docker and ci/cd to build this

designed and shipped a google lighthouse ci integration into the jenkins pipeline, automating performance and accessibility checks on every build.

every build, automatically checked

cisco innovation labs · accessibility

built for people the default product misses

engineered the interface for an asl gesture recognition app built on cisco meraki cameras, evaluated to 85%+ accuracy. expanding emergency services access for non-verbal users.

85%+ model accuracy

gesture → intent

cisco innovation labs · accessibility

built for people the default product misses

engineered the interface for an asl gesture recognition app built on cisco meraki cameras, evaluated to 85%+ accuracy. expanding emergency services access for non-verbal users.

85%+ model accuracy

gesture → intent

more work

inclusive language coaching app

conceptualized and built inside webex.

predictive incident correlation tool

react app that improved response times 30%.

selected notes

innovation labs 3d web app — co-led redesign of a 3d web experience communicating the lab’s mission.
design system prototype — built from scratch in react + figma for teams that had none.
infrastructure dashboard redesign — reactjs redesign, 20% productivity gain.
freeze-handoff framework — a process design aligning pm, ux, and engineering before implementation, adopted org-wide.

research

co-author of a published systematic review on emotional intelligence in conversational ai.

read the publication →

how i work

i thrive in ambiguity. i find the gaps nobody owns, learn whatever the solution requires, ship, and build the structure for others to follow.

design
ux design, usability testing, qualitative research, wireframing, figma, adobexd, inclusive and accessible design

build
javascript, typescript, c#, react, redux, three.js, globe.gl, websockets, rest apis, ci/cd, docker

measure
dashboards (highcharts), data visualization, metrics definition, automated quality measurement

ms computer science, georgia institute of technology · bs software engineering, kennesaw state university · nielsen norman group ux certification

let’s talk

open to conversations about what’s next.

briannagilchrist45@gmail.com →